Shipping policy

Shipping Policy
Last updated: 25 March 2026

Shipping destinations

We currently ship to selected countries within Europe and to Switzerland.

Order processing

Orders are processed during business hours from Monday to Friday, excluding weekends and public holidays.

After your order has been dispatched, you will receive a shipping confirmation with tracking information, where available.

Shipping rates

Germany: EUR 5.50 or free for orders over EUR 50
Europe: EUR 15.00 or free for orders over EUR 100
Switzerland: EUR 25.00

Estimated delivery times

Germany: 2–3 business days
Europe: 4–10 business days
Switzerland: 4–10 business days

Delivery times are estimates and may vary in individual cases.

Customs and import charges

For deliveries to Switzerland, additional customs duties, taxes, or import fees may apply. These charges are not included in the purchase price and must be borne by the customer unless expressly stated otherwise.

Shipping restrictions

We currently do not offer shipping to the United Kingdom, the United States, Canada, or other non-listed countries through the online shop.

Contact

If you have questions about shipping, please contact us at hello@1-3-3-1.com