Shipping policy
Shipping Policy
Last updated: 25 March 2026
Shipping destinations
We currently ship to selected countries within Europe and to Switzerland.
Order processing
Orders are processed during business hours from Monday to Friday, excluding weekends and public holidays.
After your order has been dispatched, you will receive a shipping confirmation with tracking information, where available.
Shipping rates
Germany: EUR 5.50 or free for orders over EUR 50
Europe: EUR 15.00 or free for orders over EUR 100
Switzerland: EUR 25.00
Estimated delivery times
Germany: 2–3 business days
Europe: 4–10 business days
Switzerland: 4–10 business days
Delivery times are estimates and may vary in individual cases.
Customs and import charges
For deliveries to Switzerland, additional customs duties, taxes, or import fees may apply. These charges are not included in the purchase price and must be borne by the customer unless expressly stated otherwise.
Shipping restrictions
We currently do not offer shipping to the United Kingdom, the United States, Canada, or other non-listed countries through the online shop.
Contact
If you have questions about shipping, please contact us at hello@1-3-3-1.com